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Evaluation & the Health Professions
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*Choosing a Doctor or Health Care Service
*Family History
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Evaluation of a Medical Interviewing Course

Use of the Helping Relationship Inventory

Ilene B. Harris

Curriculum Affairs Office, University of Minnesota Medical School

Elke D. Eckert

Department of Psychiatry, University of Minnesota Medical School

Robert A. Petzel

Department of Internal Medicine, University of Minnesota Medical School

Joseph Westermeyer

Department of Psychiatry, University of Minnesota Medical School

Changes in beginning medical students' preferred interview responses appear attributable to a course that emphasizes communication techniques for developing patient rapport. For each offive successive classes, pre /postcourse preferences were obtained for alternative response modes (categorized as understanding, probing, interpretive, supportive, and evaluative. Analysis indicated significant increases in students' preferences for understanding responses and decreases in preferences for evaluative responses (p < .001). Changes are in the desired direction with respect to course goals, since rapport is generally enhanced by conveying understanding and refraining from premature evaluation. Effects on response preferences of some instructor characteristics are analyzed. Implications for health professions education and research are discussed.

Evaluation & the Health Professions, Vol. 7, No. 1, 95-111 (1984)
DOI: 10.1177/016327878400700107
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This article has been cited by other articles:


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[Abstract] [PDF]