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The Diabetes Educator

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Evaluation & the Health Professions
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Collecting Mental Health Self-Evaluations

Effectiveness and Cost of Three Third-Party Techniques

Forrest W. Davis

Brian T. Yates

The American University

The effectiveness and cost of three techniques for obtaining client ratings of their own levels of functioning were assessed in a private, outpatient, mental health clinic. Seventy-five clients were asked to rate the adequacy of their own functioning on vocational, family, social, personal, and overall dimensions. Clients were randomly assigned to (a) mail, (b) telephone, or (c) mail followed (if necessary) by telephone administration of the ratings questionnaire. Mailfollowed ifnecessary by phone administration was found to be more cost effective than either mail alone or telephone alone.

Evaluation & the Health Professions, Vol. 6, No. 1, 91-97 (1983)
DOI: 10.1177/016327878300600106
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