| Sign In to gain access to subscriptions and/or personal tools. |
Satisfaction with Medical Services in a Low-Income Brazilian Community
Faculty of Health Services University of Brasilia The consumer's feelings and opinions about medical care are important in determining timely utilization and compliance. However, low-income Brazilians have rarely been consulted about their expectations and satisfaction with health services. A 10% household survey in a dormitory town near Brasilia showed more dissatisfaction with accessibility of services than with physicians' role performance. However, some skepticism toward physicians, related to poor patient-physician communication and the social distance between client and practitioner was evidenced. Poor diffusion of hours and services available resulted in underutilization of the community health center.
Evaluation & the Health Professions, Vol. 11, No. 3,
388-398 (1988) This article has been cited by other articles:
|
|||||||||||||||
