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Evaluation & the Health Professions
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Perceptions of Cancer Care By Professionals and Nonprofessionals

Donald M. Hayes

Department of Community Medicine, University of Texas, Medical School at Houston

Critical incident descriptions were obtained by questionnaire from 472 practicing physicians, 59 medical students, 31 house officers, 50 clinical faculty, and 43 allied health professionals. Descriptions were obtained by interview from 660 cancer patients and their families, and from 250 noncancer patients. The resulting 4,877 vignettes were analyzed and dissected to yield 13,009 separate, identifiable critical behaviors, i.e., behaviors deemed critical to the delivery of optimal care. After elimination of duplication and those items not specifically relevant to cancer, there remained 339 distinct attributes of an effective cancer care system. The results confirmed that the nonprofessionals are most concerned with items in the affective domain while the professionals are most concerned with items of a technological nature. However, there was a good deal of overlap in these areas of concern, and it appears from it that "needs" as expressed by professionals and "wants" as expressed by nonprofessionals often represent the same things couched in different terms. This study also yielded a list of desirable competencies of value as educational objectives for programs of profes sional education in cancer care.

Evaluation & the Health Professions, Vol. 1, No. 3, 29-56 (1978)
DOI: 10.1177/016327877800100303


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M. Seefeldt and P. Blumberg
Rating Dental Students: A Comparison of Faculty and Patient Perspectives
Eval Health Prof, September 1, 1984; 7(3): 365 - 374.
[Abstract] [PDF]